Switch to Lupa

Lupa handles your on-boarding with speed, accuracy, and full support – making change feel easy.

Migrations that Speak for Themselves

”Nothing’s ever too much hassle, they’ve always been there for us to help”
Ben Dobson
Madra
"We have had amazing support from you guys... all the training that we did beforehand made a huge difference"
Katie Mercer
Anderson's Vets
“It’s certainly been one of the easiest and smoothest transitions that we’ve had…I’ve been through a couple in my career”
Anish Patel
Max & Min
"As integrations go, Lupa has been the best yet and the support from you and your team has been amazing"
Victoria
Burghley Veterinary Centre
“One of my major concerns was around data transfer…the engineers have been really helpful”
Charlotte Hussey
Skylark Vets

Lupa Onboarding, Step by Step

Our specialist team supports you step by step, at your speed.
🌱  Planning
1 day

Meet your dedicated onboarding advisor. We learn your clinic’s workflows, values and team dynamics to tailor Lupa to fit you.

🛠️  Configuration
4-8 weeks

We’ll clean your data, set up your system, and guide integrations with your trusted partners to fit Lupa to your workflow.

📚  Training
2-4 weeks

Your team will receive comprehensive training via our sandbox environment, guided sessions, and self-paced exercises. We make your success our responsibility.

👩  Go Live Support
2 days (migration clinics)

Your advisor will be there in person on Go Live day, to support you and your team ensuring a smooth start with minimal stress.

🔍  Hypercare
3 weeks

Most learning happens in practice. For three weeks after launch, we provide hands-on support to help your team gain confidence.

🤝  Ongoing Support
Indefinitely

Our Customer Success team checks in proactively, tracks your goals, and ensures Lupa evolves with your needs - backed by a 2m 35s response time and 98.2% client satisfaction score.

Integrate with tools you love

Purple Lupa Pets logo
Integrated with all your essentials

Your Data, Protected

At Lupa, protecting your clinic’s data is non-negotiable. We’re SOC 2 and GDPR compliant, with banking-grade encryption (TLS 1.2 in transit, AES 256-bit at rest). Admin-level controls and detailed audit logs ensure only the right people access the right data, giving you full confidence in your privacy and compliance.

Your data is backed up every 2 minutes and hosted in your region on secure, scalable AWS infrastructure - the same trusted platform used by leading global organisations. We prioritise reliability at every level, so your practice stays protected, resilient, and always online.

Lupa adheres to leading international privacy standards, including GDPR, so our systems remain compliant across most geographies. Your clinic’s data stays secure, private, and compliant - wherever you operate.

Questions about your data?
Ask us

The Most Reliable Data Migration on the Market

Complete, fast, and executed with careful precision - trust our expert team with your data.

🛡️

Complete Migration

We go the extra mile from day one. As the only PMS that transfers all financial and medical records, we make sure nothing gets left behind during your upgrade.

🎯

Accuracy

Reviewed by expert engineers and enhanced by 100+ checkpoints. We set the industry benchmark in thoroughness and reliability.

🏆

Experience

We only hire the best. Our data engineers have years of experience in the veterinary space and understand your data.