Switch to Lupa
Lupa handles your on-boarding with speed, accuracy, and full support – making change feel easy.


Lupa Onboarding, Step by Step
Meet your dedicated onboarding advisor. We learn your clinic’s workflows, values and team dynamics to tailor Lupa to fit you.
We’ll clean your data, set up your system, and guide integrations with your trusted partners to fit Lupa to your workflow.
Your team will receive comprehensive training via our sandbox environment, guided sessions, and self-paced exercises. We make your success our responsibility.
Your advisor will be there in person on Go Live day, to support you and your team ensuring a smooth start with minimal stress.
Most learning happens in practice. For three weeks after launch, we provide hands-on support to help your team gain confidence.
Our Customer Success team checks in proactively, tracks your goals, and ensures Lupa evolves with your needs - backed by a 2m 35s response time and 98.2% client satisfaction score.
Integrate with tools you love


























Your Data, Protected
At Lupa, protecting your clinic’s data is non-negotiable. We’re SOC 2 and GDPR compliant, with banking-grade encryption (TLS 1.2 in transit, AES 256-bit at rest). Admin-level controls and detailed audit logs ensure only the right people access the right data, giving you full confidence in your privacy and compliance.
Your data is backed up every 2 minutes and hosted in your region on secure, scalable AWS infrastructure - the same trusted platform used by leading global organisations. We prioritise reliability at every level, so your practice stays protected, resilient, and always online.
Lupa adheres to leading international privacy standards, including GDPR, so our systems remain compliant across most geographies. Your clinic’s data stays secure, private, and compliant - wherever you operate.
The Most Reliable Data Migration on the Market
Complete, fast, and executed with careful precision - trust our expert team with your data.
Complete Migration
We go the extra mile from day one. As the only PMS that transfers all financial and medical records, we make sure nothing gets left behind during your upgrade.
Accuracy
Reviewed by expert engineers and enhanced by 100+ checkpoints. We set the industry benchmark in thoroughness and reliability.
Experience
We only hire the best. Our data engineers have years of experience in the veterinary space and understand your data.


